Read how local law shapes your account
Opening an account means you accept the terms on this page, and those terms sit under the law where you live. We don't pretend one rulebook covers every country. If you are in Bangladesh, your use of the lobby, the wallet and the sportsbook is allowed
-
1
only where local law permits it and only inside the regions we list as eligible. Where the two disagree, the stricter rule applies. What you agree to is fairly short. You confirm you are old enough to hold an account under the law that applies to
-
2
you, that the name on your bKash, Nagad or Rocket wallet matches the name you registered, and that the money you move is yours to move. A mismatch is the most common reason a withdrawal stalls: the sender name on a Nagad transfer differs from the
-
3
account holder, and the payout waits until you send a matching document through support. We keep deposit, withdrawal and login records because payment partners and auditors ask for them, and because you may ask later what happened on a given date. Write to support whenever you
-
4
want the account closed; we stop the messages and hold only what the law requires. Rules change, and when they do we date the change here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.